Shannon Dowd

Customer Service Technician

Shannon Dowd is a Customer Service Representative and Field Service Technician at AbsolutAire. Shannon’s responsibilities include providing post-shipment support for all equipment manufactured by AbsolutAire.

Shannon has 30 years of experience working with various companies in the HVACR industry. He has a Bachelor of Science in HVACR Engineering from Ferris State University and is a licensed Mechanical Contractor with the Michigan Bureau of Construction Codes. Shannon has Universal Refrigerant Transition and Recovery Certification as required by EPA guidelines 40 CFR Part 82, Subpart F.